Terms and Conditions of Service

1. Agreement to Terms

Welcome to Periyar Spices! These Terms and Conditions (“Terms”) govern your access to and use of the Periyar Spices website (https://periyarspices.com/) and all services, products, and content provided by us. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website.

2. Products and Orders

A. Product Information

We strive to ensure that information regarding our spices and products, including pricing, availability, and descriptions, is accurate and complete. However, we do not warrant that product descriptions or other content is wholly accurate, complete, reliable, current, or error-free. All products are subject to availability.

B. Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason, including product availability, errors in pricing or product information, or issues identified by our credit and fraud avoidance team.

C. Pricing and Payment

All prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed. We accept payment via the methods specified on the website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website.

3. Shipping, Delivery, and Risk of Loss

A. Shipping Policy

We will arrange for the shipment of the products to you. Shipping costs and estimated delivery times are provided during the checkout process. We are not responsible for delays caused by the shipping carrier.

B. Risk of Loss

All products purchased from Periyar Spices are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns, Exchanges, and Refunds

Due to the perishable nature of some of our spice products and for food safety reasons, all sales are generally final. We accept returns or offer refunds/exchanges only if the product you received is:

• Damaged or defective upon arrival.

• The incorrect item compared to your order.

You must contact us within [Specify a Number, e.g., 7] days of receiving your order to report a damaged, defective, or incorrect product. Please refer to our separate Return Policy page for detailed instructions on how to process a return or refund.

5. Intellectual Property and Limited License

All content on the website, including text, graphics, logos, images, product names, and digital downloads, is the property of Periyar Spices or its content suppliers and is protected by intellectual property laws.

Periyar Spices grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for your personal, non-commercial use only, such as shopping for our spices. This license does not include any right to resale or commercial use of the site or its contents.

6. Disclaimers and Limitation of Liability

A. Disclaimers

Our website and all content, products, and services are provided on an “as is” and “as available” basis. Periyar Spices expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

B. Limitation of Liability

Periyar Spices, its directors, employees, and affiliates will not be liable for any indirect, incidental, special, or consequential damages (including damages for loss of profits, goodwill, or data) arising from your use of the website or any products purchased, even if we have been advised of the possibility of such damages. Our total liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Periyar Spices for the products giving rise to the claim.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India and the state of Kerala, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Specify a City, e.g., Kochi], Kerala, India.

8. Changes to Terms

We reserve the right to change, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

9. Contact Information

If you have any questions about these Terms, please contact us at:

• Periyar Spices

• Email: sale@periyarspices.com (or your operational support email)

• Phone: (+91) 85473 68425 (or your current contact number)

• Address: Periyar Spices, Rajakumari, Idukki, Kerala (or your business address)