Privacy Policy for PeriyarSpices.com

Effective Date: [October 11, 2025]

This Privacy Policy describes how PeriyarSpices.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from PeriyarSpices.com.

1. Personal Information We Collect

When you visit the Site, we collect several types of information about your device and your interaction with the Site. If you make a purchase, we collect additional information necessary to complete the transaction.

A. Device Information (Automatically Collected)

We collect information about your device to help us load the Site accurately and to perform analytics on Site usage. This may include:

Web Browser: Information about the browser you use.
IP Address: Your Internet Protocol address.
Time Zone: Your time zone.
Cookies: Some of the cookies that are installed on your device (see Section 5 below).
Browsing Data: Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We refer to this automatically collected data as “Device Information.”

B. Order Information (Information You Provide)

When you make a purchase or attempt to make a purchase through the Site, we collect personal information from you, including:

Contact Details: Your name, email address, and phone number.
Shipping and Billing: Billing address and shipping address.
Payment Information: Payment details (including credit card numbers, which are processed securely by our payment processor and not stored by us) or other payment method details.

We refer to this data as “Order Information.”

C. Account Information (If you create an account)

If you register an account, we collect your name, email address, and password. This information is used to manage your account, provide access to your order history, and facilitate future purchases.

2. How We Use Your Personal Information

We use your Personal Information to:

Fulfill Orders: Use Order Information to process your payments, arrange for shipping, provide invoices and order confirmations, and communicate with you about your order.
Customer Support: Use your Contact Details to respond to your inquiries, requests, and provide customer service.
Site Improvement: Use Device Information to screen for potential risk and fraud (particularly your IP address), and to generally improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
Marketing & Advertising: When in line with the preferences you have shared with us, we may use your information to provide you with information or advertising relating to our products or services, such as sending promotional emails or newsletters.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Service Providers: We share Order Information with third-party service providers (e.g., payment processors, shipping/logistics companies) to process payments and deliver your orders.
Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

We do not sell your personal information to third parties.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Please be aware that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on the Site with a revised “Effective Date.”

8. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at periyarspices327@gmail.com or by mail using the details provided below:

Periyar Spices
Rajakumari, Idukki, Kerala